• RETURNS/EXCHANGES -  Will be issued within 30 days and with less than 1/4 of the product used for purchased price in the form of exchange or in-store retail credit.

  • LIQUID STYLING TOOLS​

    • No returns on travel sized items.​

    • No returns on brushes, blowdryers, or irons

      • Please refer to manufacturer's warranties on appliances​

  • IN-STORE CREDIT​​

    • We do not do cash/credit refunds. All returns will be done so in the form of in-store credit.

    • In-store may be redeemed within one calendar year from the return date.​

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• 24 HOURS NOTICE OF CANCELLATION POLICY-  Stylists require at least 24- hour notice prior to scheduled appointments. 

  • We understand that emergencies do happen, however most appointment slots take 24 hours to fill. If our stylists aren't working, they aren't getting paid. Repeat offenders will be charged 50% of the appointment's service total in advance.​

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• NEW CHEMICAL SERVICE APPOINTMENTS - 

  • All appointments that fall under this description will require a $50 non-refundable deposit/non-transferrable deposit at the time of booking (Up to 5 days prior)​.

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• ADJUSTMENTS-

  • Halo Designs stylists stand behind their work and are happy to make adjustments to your cut or color if notified within 7 days following the service.​

  • No refunds on services rendered.

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• PAYMENTS - All payments due at completion of service

  • Visa, Mastercard, Discover, Debit, etc..​ 

    • No American Express​

  • Cash

  • Checks with ID

    • Return check will incur a $25 + any incurred bank fee​.

    • Begining August 1st 2024 a 2.9% surcharge will be added to any purchase made with a credit card. NO FEES will be added to purchases made with Cash, Debit, or checks.

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• RIGHT TO REFUSE SERVICE- Halo Designs Reserves the right to refuse service to any client for any reason deemed necessary.​